Reporting to: Service Leader

Job Summary
To provide exceptional customer service while processing deposits and pay out funds in accordance with bank procedures and accurately record all transactions and balance each day’s operations

Major Duties and Responsibilities

•  Adhere to service standards and provide excellent customer service.
• Accurately pay and receive cash in line with set procedures.
• Process all foreign exchange transactions for both walk in and existing customers using approved rates confirmed by Treasury.
•  Print and handover Teller reports and vouchers for calling at the end of day.
• Cross sell bank products and respond to customer enquiries or refer them to the appropriate service channels where necessary.
• Manage queues by providing quick, accurate and efficient service.

Minimum Education Qualification

• A Bachelors’ degree or its equivalent in any discipline from a recognised university.
• Must have scored credits in English and Mathematics at O’level.

Experience & Key Required Skills

• Experience in sales and cash handling will be an added advantage.
• Possess good interpersonal/ communication skills.
• Demonstrate an understanding of basic electronic banking trends and developments.
• Basic accounting knowledge.
•  Possess a strong numerical skill.
•  Multilingual ability.

Interested candidates should submit hard copy application letters including an updated CV and academic documents (O’ level, A’ level and University Transcript) to our

Head Office Reception at

Orient Plaza, No. 6/6A
Kampala Road,

addressed to the Head, Human Resources,
Note: Only shortlisted candidates will be contacted