To deliver the Annual Operating Plan objectives by supporting the Airtel Money and marketing functions through developing, and executing customer/result-driven  communication strategy, in line with the overall brand/business strategy.

Key Result Areas
• Developing, executing, and protecting customer brand love.
• Ensure optimum brand awareness through achieving set targets.

• Drive credible and positive take-out from all brand-related activities and  communications.

• Develop and implement acquisition strategies for the various sales verticals across Retail businesses which will ensure an increase in share of customers.
• Prevent churn of existing customer base – Actively manage Churn and deliver customer retention programmes that will ensure increase in customer net additions.
• Constantly monitor all indices to ensure performance against set target while ensuring remedial action for all underperforming initiatives.
• Achieve brand recall through top-of-mind awareness and intention to purchase Targets.
• Provide brand visibility support to the Airtel Money Team.
• Prepare and seek approval of financial resources for brand  communication initiatives for the department.
• Effectively direct financial resources to deliver approved brand objectives.
• Track vendor service level agreements and ensure adherence.

• Driving team excellent performance and engagement.
• Any other duties that will be assigned to you from time to time.

Ideal Candidate
• Must have a bachelor’s degree in business administration, Marketing, Mass  Communication, or related discipline.
• Must have Professional Qualifications in advertising, Marketing &  Communication e.g CIM level 6 or 7 will be an added advantage.
• 8-10 years of work experience in similar industry / organization in advertising agency will be an added advantage. A minimum of 3 years in Management role.
• Experience in planning (commercial and financial) and analysis in a commercial setting.
• Strong Creative Judgment and Critical Thinking Ability
• Influential & Interpersonal Skills and Social Perspectives
• Entrepreneurial ability
• Strong  communication – oral and writing skills
• Strong stakeholder management skills
• Project Management Skills.
• Highly Result Oriented
• Customer centric approach
• Business Awareness
• High Level of Integrity

Level of  Education: Bachelor Degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Please note:
• Attach copies of all academic documents.
• Soliciting of influence of any nature will lead to an automatic disqualification.
• We regret that only short-listed candidates will be contacted. Applicants who do not hear from us within 2 weeks from the closing date should consider their applications unsuccessful.

Note: Airtel Uganda is proud to be an equal opportunity employer and we remain fully committed to diversity and inclusion in the workplace.
Interested Candidates are invited to submit their applications to the email address below. Please attach your CV, academic qualifications and day phone contact. Send Email clearly indicate the email subject as “Head Marketing.” Closing date: 12th August 2024.