Assistant IT Officer at Water Mission

Water Mission Uganda, Jinja, Uganda


Water Mission is a non-profit Christian engineering orgenization providing sustainable safe water and sanitation solutions for people in developing countries and disamer areas. Safe water is the source of life. it is the foundation for health. eduoallon and viable economies. Through the generous support of individuals, churches. corporate partners and many others. Water Mission has broughl relief and hope to more than 3.3 million people across the globe. Addmonaliy, Water Mission operates nine country program in Latin America. Airica and Asia and hes served 53 difierent countries on live different contients. In Uganda. Water Mission operales as Water Missions Uganda (WMU) with offices based in Jinja. WMU has sewed over 500.000 people with safe water and sanitation solutions in development and refugee emergency settings. Our faith and belief in the sanctity of life economies us in develop and implement die best technologies and community development programs so God vril be honoured and glorified through our work. Our mission is to be a best-in-class Christian engineering non-profit that transforms lives through sustainable safe water solutions.
Because our mission is global. urgent. and enormous the person in any of the following positions must have the temperarrtent and energy to he a leader in an entrepreneurial environment. The person must have the ability and be willing to fulfil multiple responsiblilies. He or she must not only be comfortable in, but be energized by highly fluid. rapidly changing work environments. At WMU we work as a learn. All employees must show initiative and seek to improve the way things are done and to conduct lho work in an increasingly cost effective manner. Because WMU seeks to share the news of the Living Water. all employees are expected to share the gospel through their minds and actions.

Post: Assistant IT Officer
Job Purpose
This Assistant IT Officer will be primarily responsible with facilitating the installation and configuration of IT infrastructure. stall training and operations of IT activities in Yumbe and Arua offices. The Assistant IT Officer will offer support to the Country Program and work closely with the IT Officer, and on request with Field Manager and all program sectors to ensure proper ICT function and support..

Roles and Responsibilities

  • Under the Supervision of the 1T Officer and Field Manager. the Assistant IT officer will he responsible for but not limited to the following duties:
  • Installing, testing, configuring, integraling,troubleshooting, optimizing and maintaining hardware and software to maximize WMU system availability and ensure efficient and effiective sharing and transmission ot information.
  • Supporting system resources including performance, capacity, availability, service ability. and recoverabiity lo ensure the delivery of IT services.
  • Ensuring security compliance by reviewing network permissions and access to systems.
  • Build stall capacity in efficient and effective use of IT resources and the system infrastructure set up.
  •  Manage the Organizations database on a timely basis.
  • Test and evaluate new technology.
  • Set up new users‘ accounts and profiles and deal with password issues.
  • Monitor and maintain computer systems and networks.
  • Rapidly establish a good working relationship with all professionals, such as software developers
  • Any other duties that may be assigned your supervisor.


  •  Bachelors Degree in Coltvuter Science or equivalent technical work experience.
  • At least 3-4 years of enperience in IT profession
  • Good knowledge of working with Microsoft office applications
  • Good Knowledge of configuring liardware and software.
  • Good experience in setting up peripherals such as parnters, routers. switches etc.
  • Well vast in Writing quarterly reports and traeting inventory in a timely manner.
  • Experience in installing. configuring and managing both wired and wireless LAN, and firewalls. Experience in working with Unili Aps, Cyberoam FWs is an added advantage.
  • Experience in working and installation oi lmlware virtualization technology
  • Computer imaging skills required.
  • Office 365, Outlook Mail or any other mail application setup experience required.
  • Excellent communication and interpersonal skills required.
  • Customer/ client service experience.
  • Able to work independently within a team environment.
  • Ability to multitask
  • Team spirit and problem-solving abilities.
  • Strong sense of personal integrity.
  • Attention to detail.Job Skills: Not Specified

Job Education Requirements: Bachelors Degree

Job Experience Requirements: 3-4 years

Applying Instructions

Email Curriculum Vitae, Educational Certificates, Testimonials and a List of References to the Human Resource Officer. Water Mission Uganda at

[email protected] 

Uganda, Kampala