REPORTS TO: BRANCH MANAGERS

DUTIES AND RESPONSIBILITY
• Drive and deliver exceptional sales performance.
• Participate in the preparation of annual marketing plans and strategies for financial products.
• Ensure Effective and timely customer service delivery.
• Ensure that the Bank`s/Regulatory Authority ‘policies and guidelines are complied with at all times.
• Implement and track customer financial plan in conjunction to RM.
• Cost management.
• Contribute to the effective launching of new products to ensure favorable market response.
• Establish and maintain effective relationships with new and existing customers by establishing their needs and attending on the suitability of services.

JOB REQUIREMENTS
• Budget _ Financial KPI ( Number and Value)
• Number of accounts with incomplete documentation as a percentage of total accounts
• Quality of loan portfolio (Non-performing loans to total loan portfolio ratio).
• Number of customer complaints/Compliments – customer service
• Cost VS performance
• Core Values

JOB REQUIREMENTS
Education: A University degree holder. ACCA or CPA is added advantage
Experience: 2-4 years’ experience in retail/private banking

If you meet the above requirements please send your CV, application letter and copies of academic certificates to

ubaugandahr@ubagroup.com

addressed to;

Head of Human Capital,

United Bank for Africa,

Plot 2, Jinja Rd ,

Kampala, Uganda