Customer Relationship Officer – Intern job at Brac

Customer Service
Kampala
July 16, 2026
Internship
Application ends: July 20, 2026
Apply Now

Job Description

BRAC Uganda Bank is hiring a Customer Relationship Officer – Intern (30) to advise or sensitize prospective and existing clients on BUBL’s loan product and cross sell other financial products and services.

Key Duties and Responsibilities:

Banking

  • Advice and or sensitizing prospective and existing clients on BUBL’s loan products and cross sell other financial products and services.
  • Carry out training of clients on financial literacy and other relevant training.
  • Guiding clients to fill in loan application forms and attach relevant documents in line with BUBL’s loan requirements.
  • Conduct loan appraisals through undertaking field visits to loan applicants’ homes, agribusiness and locations of property/securities to be pledged to BUBL as collateral where required.
  • Disburse approved loans to clients on daily basis in line with the set performance targets.
  • Appraise loan applicants’ character, credit histories and conduct reference checks to ascertain willingness to repay the loan.
  • Monitor outstanding loans and performance of the loan portfolio daily.

Qualifications, Skills and Experience:

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  • Diploma or bachelor’s degree in any course.
  • Strictly fresh graduates from university
  • Not above 30 years of age

KNOWLEDGE, EXPERIENCE & COMPETENCIES

  • Strong written, verbal communication and presentation skills and the ability to convince a client.
  • Computer knowledge especially in Microsoft Office suite for MS word and Excel.
  • Able to work in a team.
  • Ability to exhibit integrity
  • Ability to work under pressure and minimum supervision

Work Hours: 8

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Experience in Months: 12

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

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Interested candidates should mail their application letter, Curriculum Vitae, and copies of relevant academic documents, IN ONE PDF FILE mentioning the job title as the subject matter NOT later than Monday 20th July 2026 All applications should be addressed to the Head Human Resource BRAC Uganda Bank Ltd in one PDF.

Note: Only shortlisted candidates will be contacted.

Deadline: 20th July 2026

NB: Only shortlisted candidates will be contacted.