Job Description
Overall Job Summary:
To ensure recruitment, sales, and portfolio quality targets are consistently achieved, while guiding field engagement activities in marketing and collections to drive sustainable growth and client satisfaction.
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Key duties/responsibilities:
- Lead and supervise regional operations to achieve sales, recruitment and portfolio quality targets.
- Drive customer acquisition, market expansion, and field engagement initiatives to grow the regional business.
- Ensure high portfolio quality through effective credit risk management, loan monitoring, and collections oversight.
- Provide leadership, coaching, and performance management to regional teams, fostering a high performance culture.
- Oversee the end-to-end credit process, ensuring compliance with lending policies, procedures, and regulatory requirements.
- Conduct regular branch visits and performance reviews, identifying operational gaps and implementing corrective actions.
- Monitor regional performance against key business indicators, preparing reports and recommending strategies for continuous improvement.
- Build and maintain strong relationships with customers, partners, and internal stakeholders while driving process improvements and enhancing customer satisfaction.
Competencies:
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- Strong leadership, team management, and coaching skills.
- Proven sales, business development, and customer relationship management skills.
- Strong analytical, numerical, and problem solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office applications, particularly Excel and Word
Required Qualifications and Work Experience:
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- Bachelor’s degree in Business Administration, Finance, Marketing, or a related field.
- At least 3 years’ experience in a similar managerial role, preferably within a financial institution.
- A professional qualification in Sales and Marketing is an added advantage.
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
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To apply, submit your application, detailed CV and testimonials to the address below;
The Human Resource Manager;
Platinum Credit (U) Ltd
Send your application by
Email to: careers@platinumcredit.co.ug,
Deadline: 31st July 2026
Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd (PHL).
PHL does not and shall not discriminate on the basis of race, color, religion (creed), gender expression, age, national origin (ancestry), disability, marital status or sexual orientation in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors and vendors.